Effective Date: September 15, 2025
Vintage Air, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard information when you visit our website www.vintageair.com.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, or other identifiers you voluntarily provide (e.g., through contact forms, account creation, or customer service inquiries).
- Commercial Information: Records of products or services purchased, obtained, or considered, including online payments and orders made via our website, by phone/email, or through distributors.
- Internet/Device Information: Browser type, device information, IP address, cookies, and usage data (pages visited, time spent).
- Payment Information: Billing and payment details. Payments are processed securely by our third-party payment processor; we do not store full payment card
- Vehicle Information: Details about your vehicle (such as make, model, year, or VIN) if you provide them, for example when identifying compatible products, processing warranty claims, or requesting technical support.
- Warranty Information: Information provided through warranty registration forms, such as product purchased, purchase date, vehicle details, and customer contact
- Business Information: If you apply for a distributor account, we may collect business contact details (e.g., company name, tax ID, resale certificate, and representative’s contact information).
2. How We Use Information
We may use information to:
- Provide, operate, and improve our website and services
- Process and fulfill orders, including payment and shipping
- Respond to inquiries and customer service requests
- Send administrative updates and marketing communications (with opt-out available)
- Conduct analytics through tools such as Google Analytics and Meta Pixel
- Administer warranties, process claims, and provide technical support for vehicle- related inquiries
- Verify distributor account applications and manage B2B relationships
- Comply with export control, customs, and other trade compliance laws
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Service Providers: Payment processors, shipping carriers, IT vendors, marketing/advertising providers (including Google and Meta)
- Legal Obligations: To comply with law, regulation, or governmental request
- Business Transfers: In case of a merger, acquisition, or sale of assets
- Distributors: If you purchase through an authorized distributor, that party’s privacy policy will apply to data you provide directly to We may receive limited order or warranty information from distributors in order to support product fitment, customer service, or warranty administration.
4. Cookies and Tracking
We use cookies, pixels, and similar technologies to personalize your experience, analyze traffic, and deliver targeted advertising. This includes Google Analytics and the Meta Pixel.
- Our website uses BigCommerce’s default cookie banner, which allows you to manage
- You can also manage cookies in your browser
- If you provide your information to us at events or trade shows (e.g., by scanning a badge or completing a lead form), we may use it to send you product updates or promotional materials, in accordance with your preferences.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.
6. Your Rights
- S. Privacy Rights (Including CCPA/CPRA for California Residents)
If you are a California resident, you have the right to:
- Know: Request details about the categories and specific pieces of personal
information we collect, use, and disclose.
- Delete: Request deletion of your personal information, subject to certain
- Correct: Request correction of inaccurate personal
- Opt-Out of Sale/Sharing: We do not sell personal However, we may “share” personal information with third parties for targeted advertising purposes (e.g., Google Analytics, Meta Pixel). You may opt out at any time by visiting our Do Not Sell or Share My Personal Information page or managing your cookie preferences.
- Non-Discrimination: You will not be discriminated against for exercising your
You (or your authorized agent) may submit requests by contacting us at
privacy@vintageair.com or 800-862-6658.
- GDPR/UK Data Protection Rights
If you are located in the European Union, European Economic Area, or the United Kingdom, you have the following rights:
- Access, Rectification, Erasure, Restriction, Portability, and Objection as described under GDPR/UK GDPR.
- Withdraw Consent if processing is based on
If you are an EU/EEA/UK resident and have concerns, you may lodge a complaint with your local supervisory authority.
7. International Data Transfers
If you are located outside the United States, please note that your data will be processed in the U.S. and may be subject to U.S. laws. We take measures to ensure appropriate safeguards are in place for international transfers, consistent with GDPR requirements.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described
in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
10. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted
here with a revised effective date.
12. Contact Us
If you have questions or requests regarding this Privacy Policy or our data practices, please contact us:
Vintage Air, LLC
18865 Goll Street
San Antonio, TX 78266
Email: privacy@vintageair.com
Phone: 800-862-6658